High tech professional with 17 years of experience working for an industry leader. Top theoretical and industry background complemented with proven ability to learn and adopt new, concepts, products and emerging technologies quickly. Various roles in the delivery of quality cutting edge end to end systems and solutions. Customer focused with experience in analyzing and understanding customer requirements and priorities. Programming experience in various languages and experience in design and delivery of software systems and scalable scripting framework. Team player with experience working as part of a team or leading cross functional/cross geographical team of engineers. Goal oriented, analytical and capable to dissect complex problems, issues and projects into actionable, deliverable steps.

 

Education

 

Stanford University, MSc, Electrical Engineering, (GPA 3.9)

Relevant Coursework: Network Protocols and Standards, Multimedia Networking, Topics in Computer Networks, Cryptography and Computer Security, Digital Communication (Equalization and Coding), Digital Transmission Systems, Linear Dynamic Systems.

 

University of Maryland at College Park, BSc, Electrical Engineering (GPA 4.0)

Graduated summa cum laude

Relevant Coursework: Digital Communication Lab, Microprocessors, Microcomputer Lab, Communication Systems.

 

University of Sarajevo, School of Mechanical Engineering, Sarajevo, Bosnia and Herzegovina

Coursework in Mechanical Engineering

 

 

Core Competencies

 

End-to-End Network Architecture	End-to-End Application Delivery	Test Cases Automation
General Programming/Scripting	Unified Communication	Solution Testing Framework
IP	Performance Characterization	End-to-End Application Architecture

 

 

 

 

Professional Experience

 

Cisco Systems (2000–Present)

 

Internal Live Alpha Network

2014, 2013, 2012 – Designer, Lead Engineer

-         Developed network mirroring Cisco Enterprise iWAN 2.0 solution, involving WAN head-end, three branches, simulation of public ISP clouds, peering with corporate enterprise network

-         Spearheaded the design, development, and implementation of project, which included close interaction with the iWAN 2.0 Architecture Team, providing feedback on solution weak points, providing recommendations to improve and add new functionality through integration of existing features and provision of requirements for new features

-         Monitored the application of project and provided comments on serviceability, ease of deployment, and overall usability and sanity check

-         Drove the implementation of local Internet access in the branches particularly from the security perspective, encompassing the capability to integrate same policies and manage corporate internet edge

 

Solution Team Data Center

2013, 2012 – Designer, Lead Engineer

-         Enabled the capacity to share compute resources for individual test setups, along with platform for testing CSR oversubscription analysis and characterization for the whole team

-         Leveraged technical skills in designing and applying a small datacenter environment, encompassing UCS blade chassis, 8 blade servers, 2 fabric interconnects, nexus 7k, and ASR 1002 for the Solution Engineering Team

 

Cisco Cloud Service Router 1000v Oversubscription Analysis and Characterization

2013 – Lead Engineer

-         Played an active role as part of the CSR Engineering Team, in charge of evaluating and characterizing the behavior of Cisco virtual router when physical server is oversubscribed

-         Made use of the list of critical issues to be corrected; along with recommendations in handling the account that enabled the Engineering Team to employ oversubscription testing and methodologies into regular release process for CSR

 

Retail Solution (Store-In-A-Box)

2010-2013, Architect, Solution Verification Lead

-         Led the incorporation of UCS-E and scaling characterization of UCS-E as part of the InterOp and NRF Cisco Team that presented Store-In-a-Box solution

-         Determined retail branch solution and collaborated with a team in the solution verification and implementation

-         Formed deployment guides for three different deployment profiles

 

Retail Solution Automation Framework

2011, Lead Engineer

-         Produced a framework for the automation of retail solution testing and related types of complex testing environments that were eventually used by other engineers in automating or enhancing automation coverage in solution testing

 

Cisco Virtual Office

2011 – 2012, Solution Engineer

-         Rendered support to the sales, marketing, and advanced service to ensure customers’ satisfaction

-         Developed own end-to-end CVO laboratory

-         Collaborated with partners and engineering in improving CVO solution

 

WAAS Express

2010 – 2011, Solution Engineer, Technical Marketing Engineer

-         Adopted innovative ideas in designing, scoping, planning, and implementing WAAS Express solution testing

-         Recognized use cases, along with ways on integrating it into existing architectures

-         Partnered with the Marketing Department on demo-in-a-box development of a demo kit for WAAS-X

-         Served as technical marketing engineer for WAAS-X as necessary

 

§    Gained recognition as the subject matter expert for voice performance and performance testing, along with performance testing automation, analysis, and modeling

§    Worked on voice performance for 5xxx series of voice gateways, ISR, ISR-G2 and 3945E, 3925E Voice routers

§    Functioned as lead engineer for ISR-G2, 3945E, and 3925E voice performance characterization and testing, including project management and management of the team of engineers working on the build out of new test beds, testing and automation of testing

§    Played a pivotal part in the development of the Unified Performance Team and performance regression that applied offered approach and methodologies to other features running in IOS

§    Provided marketing collateral for 5xxx series of voice gateway and collateral for marketing launch of ISR-G2 and 3945/25E Voice gateways.

 

Voice Performance Web Portal

-         Developed the first version wherein the scripts recorded results directly to the voice performance database; and the web portal provided access and analysis of data collected, comparison of data for different IOS releases and build, and statistical analysis of data

-         Web portal used as POC for development of BU supported voice performance web portal.

-         Served as the go-to person during the development of the voice performance web portal ― Max Headroom Database

 

VXML Call Center

-         Administered the integration with ISR and ISR-G2 gateways, CUBE and performance characterization using real world VXML scripts

-         Oversaw the successful deployment of full-scale Cisco Call Center Solution, with Nuance voice recognition software

-         Played an instrumental role in obtaining certification of ISR-G2 as TDM-IP, IP-IP gateways as VXML browsers in Cisco Call Center Solution

-         Provided Marketing collateral for sizing of Cisco IOS VMXL gateways

 

Customer Escalations

-         Go to engineer for critical customer escalations

-         Work with customers, either on-site or remotely to understand and identify issues

-         Interface with development and test teams on how to reproduce and root cause and verify the fixes and solution to their issues

-         Work with the customers to establish recovery and workaround procedures until the resolution of the issues

-         Work with development and test teams to verify the recovery and workaround procedures

-         Work with project, product and engineering team on analysis of the issues and implementing processes and procedures in place to prevent repeat of similar issues resulting in either code review or enhancement of QA procedures

-         Provided assessment and progress reports to Cisco Engineering VPs

 

§    Rendered keen oversight to the execution, debugging, and troubleshooting of automated regressions for 5300 voice, along with voice performance tests for 5300

§    Led the web and automation interface improvements, along with the centralized release operation for testing direction and issues

§    Facilitated the hand-over of new projects to automated regressions

§    Worked with a group in India in executing regressions, identifying improvement areas, running release-testing requirements, and providing feedback on documentation and influence process changes

§    Generated the execution wrapper for easier test initiation and data extraction, along with the publication of data on the internal website

§    Made major contributions to performance improvement quality initiatives within 5xxx platforms, such as defining best practices for performance tracking and stress and overload testing

§    Contribute to the functional specs for performance tracking tool design and web interface, including writing the database and web interface requirements

 

§    VoIP implementation using Cisco AS5300, AS5350, AS5400, C36xx.

§    Design, configure and run VoIP (H.323 and SIP) test-bed for simulating real-world service provider environment including: multi zone H.323 environment, multi server SIP environment, use of advanced routing protocols (Multi area OSPF with route redistribution between OSPF end EIGRP, route filtering), billing servers, network management. Telephony side signaling includes CAS FGB, ISDN PRI and SS7.

§    Participate in the development and execution of the customer scenario test plan for voice. Executing customer scenario test plan for voice on every major voice IOS release. Work on automation of test cases, integration of new features and technologies into voice test-beds. Work with other test teams in BU to devise a common system test strategy and consolidate testing efforts.

§    Work with customers on identifying, reproducing and solving  problems. Closely work with development on identifying, solving problems.

§    Follow latest developments in VoIP technologies and give technology updates to the team.

§    Evaluation of test tools and their integration in test procedures.

 

 

 

Earlier Experience

 

Pacific Gateway Exchange, Burlingame, CA

·               Design, Development and Implementation of Automated International Least Cost Routing System for PGE Voice network.

·               Worked with the management team on identifying requirements.

·               Solely designed, developed and implemented client/server system for managing Least Cost Routing based on inputs from the billing system and DMS500 network of switches.

·               Designed the interface to the existing billing system.

·               Designed and implemented interface for automatic updates of routing tables in the network of DMS500 switches.

·               System allowed for one day turnaround from updated international rates to the implemented least cost routing in the switches.

 

Cable & Wireless USA, Vienna, VA

·               Part time while finishing undergraduate degree. Worked in Operations department.

·               Involved in all aspects of operating the voice and data network.

·               Overview of systems and processes, recommendation for improvement, design and implementation of automated solutions, analysis of the network utilization, network expansion, development of requirements, and evaluation of off-the-shelf solutions.

·               Created the system for calculating least cost/shortest path routing through C&W DS3 network based on utilization and cost. Created system for automated management of CW international least cost routing. Created a system for managing domestic routing in the network of DSM250 switches.

·               Nortel DMS 250/300 Translations Certification

 

Technical Skills

 

Programming Language	Visual Basic, SQL Server, VB Script, Active Server Pages, HTML, PHP, MySQL, C, MATLAB, Assembler Intel 8086/88, Tool Command Language (TCL)
Network Technology	Ethernet, IP/TCP, DMVPN, IPSEC, NBAR, Wan Acceleration, PfRv3, AVC, NBAR, NetFlow, VRF, NAT, PBR, Cisco iWAN 2.0, RIP, OSPF, IGRP, EIGRP, BGP, SIP, H323, MGCP, VoIP, TDM, SONET, CAS, ISDN, SS7
Software	Cisco UCM, CME, Cisco IOS, IOS-XE, VMWare ESXi, Cloud Technologies,